Legal · plain-language version
Terms of Service
Last updated: November 12, 2026
1. Who you’re agreeing with
These terms are an agreement between you and Hospitality IQ LLC, a Texas limited liability company (“we”, “us”), which makes and runs Server Shift (“the game”), including the website at servershift.app and the browser game at servershift.app/play. By playing, you agree to these terms. If you don’t agree, please don’t play.
2. Who can play
The game is made for players 13 and older. If you’re under the age of adulthood where you live, please have a parent or guardian read these terms with you.
3. The game
Server Shift is free to play. We keep improving it, so we may add, change, rebalance or remove restaurants, features and prices in the game. The game may sometimes be unavailable, for example during updates or if our host has problems.
4. Your progress
Your progress is saved automatically in your browser on your device. It can be lost if you clear your browser’s data, play in a private or incognito window, switch to another browser or device, or if your browser removes stored data. Saves never reach us, so we can’t restore lost progress. Moving progress between devices isn’t available yet.
5. Money and items in the game
The cash, tips, upgrades, uniforms, trophies and other items in the game exist only inside the game. They have no real-world value and can’t be exchanged for real money, sold or transferred. We may adjust them to keep the game balanced.
6. Purchases and ads (not live yet)
There are no purchases and no ads in Server Shift today. If we add them later, we’ll update these terms first. Purchases would be handled by the app store you use (such as Google Play or Apple’s App Store) under its own terms and refund rules, and nothing in these terms takes away any refund or other right the law gives you.
7. Playing fair
Please don’t cheat, hack or tamper with the game, try to break or overload the website, copy or resell the game, or use it to break the law. You’re welcome to share screenshots and gameplay videos of Server Shift for non-commercial purposes.
8. Who owns the game
The game, including its characters, art, music, text and code, belongs to Hospitality IQ LLC or the people we license it from. We give you a personal, non-exclusive, non-transferable permission to play it for your own non-commercial enjoyment.
9. Other websites
Our pages may link to other websites, such as app stores or our host’s privacy policy. We don’t control those sites, and their own terms apply there.
10. No guarantees
We work hard to keep the game fun and working, but as far as the law allows, it’s provided “as is”, without promises that it will always be available, error-free or keep your progress. Some places don’t allow these limits, so they may not apply to you.
11. Limits on responsibility
As far as the law allows, Hospitality IQ LLC isn’t responsible for indirect or unexpected losses from using the game, such as lost progress. Nothing in these terms limits responsibility that the law doesn’t allow us to limit, or any rights you have as a consumer where you live.
12. Stopping
You can stop playing at any time. We may end or pause the game in the future, and we may block access for anyone who breaks these terms.
13. Which laws apply
These terms are governed by the laws of the State of Texas, USA. This doesn’t take away any protection you have under the consumer laws of the place where you live. If a problem comes up, please contact us first so we can try to fix it.
14. Changes to these terms
We may update these terms. When we do, we’ll change the “Last updated” date, and big changes will be explained on this page. Playing after an update means you accept the new terms.
15. Contact
Questions about these terms: email support@servershift.app.